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Tsunagi Onsen Hotel Code of Conduct

Hospitality Promise

Courteous service

We listen to each and every customer and strive to provide honest, considerate service. We offer courteous hospitality that lets you feel the warmth of the local community.

Kindness and courtesy

We will always treat all visitors with courtesy, kindness and sincerity. We aim to be a facility that values harmony with the local community and is trusted by the community.

Clean space

We are committed to creating a space where you can feel safe and secure, and pay close attention to cleaning and hygiene management. We will create a pleasant and comfortable environment every time you visit.

New Challenges

We utilize local resources and culture, and create new value through the power of technology and design. We are never afraid of change, and will continue to take on new challenges.